Archive for 'Artificial intelligence (AI)'

The Ultimate Guide to Chatbots in Hotel Industry

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Introducing Textor, IC’s friendly chatbot!

chatbot for hotels

Salesforce is the CRM market leader and Salesforce Contact Genie enables multi-channel live chat supported by AI-driven assistants. Salesforce Contact Center enables workflow automation for many branches of the CRM and especially for the customer service operations by leveraging chatbot and conversational AI technologies. Hotels can use chatbots to automate the check-in process and distribute digital room keys. This is incredibly convenient for guests, but also reduces ...

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